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<article dir="auto" data-testid="conversation-turn-115" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="ee70c244-f412-4100-90a3-88f3bcb3a270" dir="auto" data-message-model-slug="gpt-4o-mini"><p data-start="89" data-end="283">Your order may not have shipped yet, or it could be associated with a different email address. Please contact us at <a data-start="205" data-end="230" rel="noopener">orders@habitcosmetics.com</a> for clarification, and we&apos;ll be happy to assist you!</p></div></div></article>

Your order may not have shipped yet, or it could be associated with a different email address. Please contact us at orders@habitcosmetics.com for clarification, and we'll be happy to assist you!

What if I don’t receive a shipping confirmation email?

Order Status

Shipping Policy

Policies

Shipping Information

How do I track my order?

What are your shipping costs?

How long does it take to receive international orders?

How long does it take to receive domestic orders?

Is expedited shipping available?

Are Duties/Customs Fees Charged on International Orders?

Where are you based?

Where is my order coming from?

How do I handle an order delivered to the wrong address?

What should I do if my order is stuck in transit with USPS?

Shipping and Delivery

How do I track the status of my order?

How do I cancel my order?

How Merged Orders Work

How do holidays or promotions impact my order's shipping time?

When will I receive my order?

I entered the wrong shipping address on my order - how can I fix it?

Why Does My Order Say "Fulfilled" But I Haven't Received It Yet?

What if I don’t receive an order confirmation email immediately?

What if my package arrives damaged?

Will I see prices in my local currency?

Payment Methods We Accept

What is Shop Pay Installments?

Payment and Billing

How Returns & Refunds Work

Do We Offer Exchanges?

How to Return My International Order

I’ve already returned my products, how do I get my refund?

Why was my international refund amount different than what I paid?

How long will it take to receive my refund?

Return and Refunds

Do I need to use top and base coat?

Are Habit Nail Polishes Safe for Children?

Is your nail polish breathable?

Baby Trio in Flower Child

Baby Trio in Beach House

Baby Trio in Bahama Mami

Baby Trio

Hot Cocoa Bundle

Prep and Seal Duo

All Bases Covered Bundle

Build Your Own Bundle

Bundles

Nail

Product Questions

How do I start a subscription?

How does a Habit Cosmetics subscription work?

Subscription Program

Refund Policy

Exchange Policy

What if I don’t receive a shipping confirmation email?Updated 23 days ago